Terminal & Space Planning
Concession Planning
&Retail Performance
Financial Performance
Tenders: from RFP to selection
Due Diligence and Airport
Consumer Research, Market
Analysis and Marketing

• Market analysis and market segmentation based on passenger data and yield

• Recommending customer research programmes and methodologies for
tracking of consumer behavior

• Tracking and benchmarking passenger spend behavior and spend patterns

• Recommending strategies to improve spend levels

• Conducting review of marketing and promotion activities

• Recommending strategies for customer communication solutions

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Copyright ® 2020 Alan Bork Airport Retail Consulting|Rønnevej 5|2680 Solrød Strand|Denmark|Tel: (+45) 4035 3453|e-mail: alan.bork@mail.dk